Delivery
How can we make your life easier?
You can either collect or Oxbow can deliver within a 50km’s radius.
<35km @ R73 ex Vat >35km – 50km @ R120 ex Vat
50 Km collection or courier fee is calculated.
Paper min order is 10 boxes of A4 bond.
The website will determine your fee when you enter your delivery address.
We’ll deliver your order by the Estimated Delivery Date provided in your Payment Confirmation email by our friendly Customer Support Service Consultant.
You can also track your order status at any time by selecting the track your order link by entering your order ID and email address. Your order status will be displayed e.g. Pending, On Hold, Completed, Cancelled, Refunded or Failed.
It’s not possible to change your delivery address after confirming your order, so please always double and triple check that your address details are correct at checkout.
To change your delivery address permanently for future orders, you can update your Address Book under your customer information in your account profile Easy as that.
Your order will arrive by the estimated delivery date provided in your payment confirmation email. If you won’t be available to receive your order on that day, you can reschedule by emailing supplies@oxbowsa.co.ca. Our friendly customer service consultant will confirm and assist you further.
Please make a note on the delivery note. Also scan and email a copy to supplies@oxbowsa.co.za. We will make finding a solution asap.
